It is a message sent to remind or check in with a client after submitting a business proposal, aiming to move the deal forward.
Sending a follow-up email after you’ve sent a proposal might seem obvious, but a lot of people either skip it or get it wrong—especially when the other side just goes quiet. If you’re stuck wondering what to do when you don’t get a reply after a proposal, you’re not alone. This article lays out why following up is so important, what to include in your message, and how to deal with silence without sounding pushy or losing your cool.
A follow-up email after sending your proposal is more than just a polite poke. It’s your chance to remind the prospect why your solution matters, clear up any questions they haven’t raised, and keep the conversation going. It’s also a way to show you’re engaged and ready to help—not just firing off documents and hoping for the best.
In B2B sales, proposals often sit on someone’s desk (virtual or real) while key decision makers weigh in. That means without a nudge, your proposal gets buried or ignored. According to HubSpot, 80% of deals close only after at least five follow-ups. That first follow-up email is a big deal—get it right, and you set the tone for what comes next.
Fun fact: I once worked with an SDR who doubled their close rate just by tweaking how and when they followed up. No magic tricks, just consistent, thoughtful outreach.
Too many salespeople send off a proposal and wait, hoping for a reply. Spoiler: it doesn’t work.
Sending a follow-up email after your proposal does a few things:
Salesforce found prospects respond 50% more often when follow-ups are consistent and personal in the first two weeks after a proposal.
There’s a SaaS company whose sales team switched to a follow-up schedule based on when buyers actually engage:
This bump got their engagement up 40% and sped up deals by 15%. Not bad, right?
Some follow-ups land, others just fade away. The difference is in the details.
Here’s what effective follow-up emails usually have:
Keep it straightforward and relevant so they open your email. For example:
Avoid vague or desperate lines. If the subject’s confusing, they won’t click.
Don’t just drop their name in the greeting and call it a day. Reference something specific you discussed or a pain point they mentioned.
Like:
“I enjoyed our chat last week about streamlining your onboarding process…”
This signals that you’re paying attention and not just sending mass emails.
Quickly restate the main benefit your proposal offers. Don’t rehash the whole thing—focus on the outcomes that matter to them.
For instance:
“As mentioned, our tool can cut onboarding time by 30%, freeing up your team’s schedule nicely.”
Invite them to respond without feeling pressured. You can ask:
This opens the door without cornering them.
Stay friendly and respectful. Even if you’re frustrated by silence, keep it cool and helpful—not pushy or emotional.
Make it easy for them to get back to you. Include your email, phone number, and maybe a calendar link if you use one.
Stick to a few short paragraphs. Send during work hours, mid-week (Tuesday to Thursday usually works best).
If your follow-ups include automated sequences, make sure you follow GDPR or other relevant data privacy rules.
Templates aren’t magic, but they can save time if you tweak them to fit each situation. Here’s some you can tailor.
Subject: Following up on your proposal for [Project Name]
Hi [First Name],
Just wanted to check if you had a chance to review the proposal I sent on [Date]. I’m happy to help if you have any questions or want to talk through details.
Looking forward to hearing your thoughts.
Best,
[Your Name]
[Your Contact Info]
Subject: Any thoughts on the proposal for [Project/Service]?
Hi [First Name],
I wanted to touch base on the proposal we sent last week. I’m confident our solution can help you with [specific benefit] and would love to hear any feedback or questions you have.
Would you be open to a quick call this week?
Thanks,
[Your Name]
Subject: Checking in one last time on your proposal
Hi [First Name],
I know things get busy. If this isn’t the right time to move forward, no worries at all—just let me know.
Otherwise, I’m here to answer any questions or help with next steps whenever you’re ready.
Take care,
[Your Name]
Subject: Thought this might help [Company Name]
Hi [First Name],
I came across this recent article/report on [topic relevant to their pain point] and thought you might find it useful: [Link].
Let me know if you want to chat about how this ties to your proposal.
Best,
[Your Name]
These templates cover common situations but remember: your follow-ups work best when they feel personalized and authentic.
It’s frustrating when prospects go silent after a proposal. But silence doesn’t always mean a “no.” Here’s how to handle it smartly:
Before sending more emails, make sure the proposal fits what they need. Sometimes it’s too complex or missing something they care about.
Don’t just rely on email. Try calling, sending a LinkedIn message, or even a quick SMS (if it fits your relationship). Sometimes they just miss your email.
A simple LinkedIn note can feel less pushy and get their attention without filling up their inbox.
Don’t spam. Wait 3-7 days between messages depending on urgency.
Each follow-up should add something new — a question, insight, or helpful resource. Don’t just resend the same note.
Show empathy:
“I get that you’re probably busy with other priorities right now.”
“Just wanted to check this still makes sense for you.”
This makes you sound human instead of robotic.
If you use sales tools like Salesforce or Outreach.io, look at which emails got opened or clicked. Adjust your messaging and timing based on that info.
Set a clear limit (3-5 follow-ups). If you get zero response after that, stop chasing. Mark them inactive and revisit later. Respecting their time keeps your reputation solid.
Ask your team for feedback or try different tones and content. Look at open and reply rates and tweak over time.
A quick story: A founder I worked with reduced pipeline drop-offs by 25% just by setting a strict four-follow-up rule. After that, she took a break on that prospect for six months before trying again. It kept things professional and saved energy.
By handling no response thoughtfully, you keep doors open and stay professional—even when it feels like a dead end.
Following up post-proposal isn’t about bugging someone—it’s about keeping your offer fresh, building trust, and moving the deal forward. Use clear, personal subject lines, keep your message focused on value, and space your emails so you don’t annoy anyone.
If they don’t reply, try different channels and show you get their busy schedule. Know when to pause and come back later. Stick to good email etiquette and proven strategies—they help you close more deals and keep your relationships healthy.
For sales leaders, founders, and SDRs, this follow-up stuff isn’t optional. It’s essential.
Ready to boost your follow-ups? Start by customizing the templates here to fit your style and prospects. Track what works and change what doesn’t. It’s a game changer.
Need help building a follow-up sequence or training your team? Reach out. Thoughtful, steady follow-ups change outcomes.
Urvashi Patel is a sales enablement strategist with over a decade helping B2B teams sharpen their proposal and follow-up process. She focuses on practical, data-backed sales tactics grounded in real-world buyer behavior.
It is a message sent to remind or check in with a client after submitting a business proposal, aiming to move the deal forward.
Typically, send your first follow up within 3 to 5 business days after the proposal to keep momentum without seeming pushy.
Use a mix of polite persistence, varied messaging formats, and leverage other communication channels while respecting the prospect's time.
Keep your emails clear, concise, respectful, and personalized, following proper email etiquette after proposal to build trust.
Yes, using proven follow-up email templates tailored to different scenarios can save time and improve response rates.
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